The current time it takes for most orders to be created is 3-7 business days. While this is an estimate and not a guarantee, we do work diligently to keep true to that window and there are few exceptions, such as unusually large orders, or around holidays. Once orders are done processing, they are promptly shipped. Please contact us if you need an order rushed. We can accommodate for a fee. We will not begin creating your set until we receive your sizes. Reach out to firstname.lastname@example.org with nail sizes for custom nail order. Sizing kit available for purchase for true fit and length. We do not accept returns, exchanges, or refunds.